Knowledge Base Q&A
Billing
General Questions
- ★ Customers who actually bought something are getting our abandoned cart messages. What's going on?
- My site is not priced in US dollars. Does Datacrushers support other currencies?
- What happens when a shopper unsubscribes from the abandoned cart emails?
- How do you ensure that all emails are delivered to the inbox of abandoned shoppers?
- What constitutes an abandonment?
- Do you ever rent, share, or sell our customer data?
Placing Your Code
Configuring Emails
- Where can I edit the from and reply to email addresses?
- Why do you need my company details?
- How does the email delivery work?
- How do I direct shoppers back to their saved carts?
- Where do I upload my company logo?
- How do I upload my own custom HTML template?